Friday, March 1, 2013

Standing up for people

"If we don't stand up for others, who will be left to stand up for us?" - Karen Traviss, author Have you ever worked with someone who defended you when you made a mistake, or, for honest reasons, performed badly on a task? Perhaps she put her own reputation on the line, and defended your actions to a senior manager. Or, maybe, she took responsibility for your mistake herself, or defended you from unjust criticism. If you have experienced this, it probably made a very deep impression on you, and strengthened the relationship you had with that person. What if this is reversed? Do you feel comfortable standing up for your own people in this way? And do you know when you should and shouldn't do this? When you stand up for people, you show that you're "on their side" when they need help. This builds long-term loyalty, trust, credibility, commitment, and morale in your team and it gives your people a confidence boost. It also shows that you are focused on your team's well-being and interests, rather than on yourself. This helps to create a positive working environment and shows everyone that you're a leader worth following. When things go well, you all share the credit and rewards. The same should be true when things don't go well. However, you shouldn't defend your people's actions in all circumstances. For instance, you can end up looking foolish if you jump to the defence of someone who has done something genuinely bad or unethical, and you should avoid defending your people as a way of manipulating them to "pay you back" for your loyalty in the future. Make sure that you stand up for your people when they deserve it - it's an essential part of good management, and it helps to lay the foundations of trust and high morale in your team. Thanks for a successful week, enjoy the weekend!

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